Returns & Exchanges
At L.A. COLORS, we want you to love your beauty products, but if you are not completely satisfied with your purchase, you may return unopened and unused items within 30 days of delivery. Please note that for hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Initiate Your Request
Contact our customer service team via email with your order number and a brief explanation of why you wish to return the item.
Prepare Your Package
Securely pack the unused items in their original packaging to ensure they are protected from damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned products, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing